If your kitchen printer won't turn on, follow the steps below to resolve the issue:
1- Check the power supply and power strip: Ensure the printer’s power cord is securely plugged into a functional power outlet, and that the power strip, if used, is turned on.
2- Press the power button: Locate the printer’s power button. If it’s already engaged, press it to turn the printer off, then press it again to turn it back on.
3- Test the printer in another power outlet: Plug the printer into a different outlet to rule out issues with the original power source. Sometimes, a faulty outlet can cause the problem.
4- Test with another printer’s power supply (if possible): If you have another station with the same type of printer, try connecting the non-working printer with the power cable from the working one. This will help determine if the power cable is functional.
5- Contact technical support: If the printer still does not turn on after following these steps, contact our support team for assistance.
Have details about your printer ready, such as the model and serial number, so we can assist you more effectively.
