If your Bluetooth printer won’t turn on, follow the steps below to troubleshoot the issue:
Check the power source/power strip: Ensure that the printer's power cord is properly connected to a functional electrical outlet and that the power strip, if used, is turned on.
Press the power button: Locate the power button on the printer and press it to turn the device off and back on.
Test the printer on a different outlet: Plug the printer into another electrical outlet to rule out any issues with the original outlet. Sometimes, a faulty outlet can cause the problem.
Test with another printer’s power cord if possible: If you have another device with the same printer model, try connecting the non-functioning printer with the power cord from the working device. This will help determine if the power cord is functioning correctly.
Contact technical support: If the printer still won’t turn on after completing the steps above, we recommend reaching out to our support team.
Be prepared to provide details about your printer, such as the model and serial number, so we can assist you more effectively.