If your Wi-Fi printer won't turn on, follow the steps below to resolve the issue:
Check the power supply/power strip:
Ensure the printer is properly plugged into a functional electrical outlet.
If you're using a power strip, make sure it is switched on.
Press the power button:
Locate the power button on the printer and press it to turn the printer off and back on.
Test the printer on another electrical outlet:
Plug the printer into a different outlet to rule out any issues with the original one. Sometimes a faulty outlet may cause the problem.
Test with another printer’s power supply, if possible:
If you have another terminal with the same printer model, try using the power cable from the functioning device to check if the issue is with the cable.
Contact technical support:
If the printer still does not turn on after following these steps, it is recommended to contact our support team.
Have your printer details ready, such as the model and serial number, so we can assist you more effectively.