If your Wi-Fi printer is not cutting the paper properly, follow these steps to resolve the issue:
Open the paper compartment and remove the paper: Make sure the printer is turned off before doing this to avoid any risk of injury. Open the compartment where the paper is loaded and remove the existing paper. Ensure there are no pieces of paper stuck inside.
Press the paper feed button: After removing the paper, press the paper feed button. This button is usually located on the side of the printer. Ensure the paper-cutting mechanism is properly activated.
Check that the paper cuts correctly: Load a small amount of paper into the printer and perform a test print. Ensure the paper is cut to the desired length. If the issue persists, there might be a mechanical problem with the printer.
Contact support: If the above steps do not resolve the issue, it is recommended to contact our support team by phone.
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