Follow these steps to resolve a paper jam in your printer:
Open the paper compartment and remove the paper:
Gently open the printer's paper compartment.
Carefully remove any jammed or crumpled paper.
Press the paper feed button:
Press the paper feed button to advance the remaining paper.
Check the paper roll size:
Ensure the paper roll you are using is compatible with the printer.
Make sure the paper is properly inserted and aligned.
Verify proper paper cutting:
Ensure the paper is being cut cleanly. There should be no torn or poorly cut paper.
Contact support:
If the issue persists after these steps, please contact our support team by phone.