If your kitchen printer is broken, don’t worry—we’re here to help you resolve the issue quickly. Follow these steps:
Contact support: First, we recommend reaching out to our support team.
Describe the issue: When you contact our support team, be sure to explain the problem with your kitchen printer in detail. The more specific you are, the faster we can assist you.
Equipment replacement: If our support team confirms that your kitchen printer is broken and the issue cannot be resolved remotely, we will arrange for a replacement. You’ll receive detailed instructions on how to return the defective printer and receive a new one.
Technical assistance: Once the replacement arrives, our support team will guide you through the installation process to ensure your new printer works seamlessly with your ordering kiosk.