If your D200 payment terminal displays the message "Terminal to initialize," follow these steps to resolve the issue:
Power off and restart: First, completely turn off the D200 terminal by pressing the power button, then turn it back on.
Check the connection: Ensure the terminal is properly connected. Check if the Wi-Fi logo appears on the terminal’s screen. If the Wi-Fi logo is not visible, make sure the terminal is connected to a functional Wi-Fi network.
Test transaction on the associated terminal: To confirm the terminal is working correctly, perform a test transaction on the associated command terminal. Ensure the transaction is processed correctly and the payment is accepted.
Contact support: If the issue persists after following the steps above, please contact our support team directly by phone.