If your D200 payment terminal is not charging properly, follow these steps to resolve the issue:
Try another charger: Ensure you are using the charger provided with the D200 terminal, as using an incompatible charger can cause charging issues. If you have another compatible charger available, try using it to see if the issue persists.
Check the terminal’s connection: Ensure the charging cable is securely connected to both the D200 terminal and the charger. Also, check that the connectors are neither damaged nor obstructed.
Inspect the charging port on the terminal carefully to ensure it is clean and free of debris. Clean it gently if needed.
Make sure the terminal is properly positioned on the charger. It should fit snugly to ensure a stable connection.Contact support:
If the above steps do not resolve the issue and your D200 terminal still does not charge, we recommend contacting our support team by phone for further assistance.
Our support team will be happy to guide you in resolving the issue and provide any necessary assistance to ensure your D200 terminal works correctly.